Nod32 not updating clients from server
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If you have a support contract with them - I really suggest you contact them instead.Enough customers have asked for help migrating from one ESET Remote Administration (RA) Server to another that I thought these instructions would be in order. Go to com/download#, click on “Take me to my Download” and then on the Business Tab. Take all the defaults and enter the User name and Password in the RA Server update section. Then fire the event to configure the new NOD32 RA Server. Install the ESET antivirus client on the new Server for local protection.
Many of the biggest virus threats come from local sources.
Then change the configuration on the Old ESET RA Server to point clients to the new RA Server: 1.
The heightened threat of targeted cyber attacks is prompting the Maritime sector to look for ways to improve network security.
I'm keeping tabs on a remote sever that is running Symantec Anti Virus Corporate Server 10.1.7.7001.
About a month ago, the Virus Definition File version date stopped updating and hasn't updated since - 3/26/2012 rev. The automatic update has continued to run everyday, downloading the latest definitions, but not updating the version date in the client. Sometimes it downloads an update successfully and other times it says the virus definitions are up to date.
I moved a group of clients over to the production server to test it. I tried clearing the cache and re-downloading with no success.
Now both the test and production servers pull updates from the Internet using the same username and password. ESET support hasn't been able to help me with the problem.To see it quickly show up in the console change the time to 0 minutes, don’t forget to change it back to the default of 10 minutes once shows up. Confirm the server shows up as a client of itself and is updating properly from the ESET RA Server. Remember the ESET clients check in for remote administration and update as 2 separate functions. Over time the clients will start to check in with the new NOD32 RA Server and drop off the old one. Once you are comfortable that all machines have migrated it is safe to take the old ESET RA Server down.This step confirms that the new server is properly configured and ready to manage the clients coming from the old server. For each applicable policy, change the Remote Administration configuration under the Kernel Setup so the clients will now check in with the new Server with their status and signature levels. For clients getting updates locally from the old RA Server (instead of the from the Internet), change the update server settings to point to the new NOD32 RA Server. If you need help confirming this is properly set up and that the migration will go smooth, please let us know!This article applies to servers running ESET Remote Administrator (ERA) version 4.x.ERA 4 should only be used to manage client workstations running ESET endpoint products version 4.x and earlier.Files and other data from users are transferred by CD, USB devices and networks; they are the number one infection source for the Maritime industry.